Accessibility

FDJ UNITED is committed to making its websites accessible, in accordance with Article 47 of French Law no. 2005-102 of 11 February 2005.

To this end, the Group has implemented the following strategy and actions: Multi-year accessibility plan and action plan.

The developers, designers, testers, contributors, and project managers at La Française des Jeux work daily to ensure that the FDJ UNITED platforms can be used on all types of digital media by all users, without exception.

The Group’s strategy and actions in this area are detailed in its multi-year plan.

La Française des Jeux is committed to continuously improving its mobile applications, websites, and digital services, making them increasingly user-friendly and accessible to everyone, including persons with disabilities.

This accessibility statement applies to the FDJ UNITED website.

This website has been audited by Ipedis, based on the RGAA 4.1 standard (Référentiel Général d’Amélioration de l’Accessibilité).

Compliance Status

The FDJ UNITED website is partially compliant with the RGAA 4.1 accessibility standard due to the non-conformities listed below.
However, as stated above, we are committed to continuously improving our applications and websites to make them more user-friendly and accessible to all, including persons with disabilities. The Group’s strategy and actions in this area are detailed in its multi-year plan.

Test Results

The accessibility audit conducted by IPEDIS shows an overall compliance rate of 62.30% with RGAA version 4.1.2, across the audited pages.

• 38 criteria are compliant

• 23 criteria are non-compliant

• 45 criteria are not applicable

Non-accessible Content

The following content is not accessible for the reasons described below.

Non-conformities

Several non-conformities were identified, some recurring across multiple pages:

• Certain decorative images are not ignored by screen readers.

• Some alternative texts for informative images are inaccurate or non-descriptive.

• Some complex images lack detailed descriptions.

• Certain complex data tables lack summaries.

• Some table row or column headers are not properly declared.

• Some table headers are not correctly associated with their data cells.

• The labels or context of certain links do not clearly indicate their function or destination.

• Some scripts are incompatible with screen readers.

• Some scripts are not operable via keyboard navigation.

• Certain pages contain invalid source code (improper tag nesting, missing closures, duplicate IDs, etc.).

• Some language changes are not indicated in the source code (lang attribute missing).

• Some declared language changes are invalid or inappropriate.

• Some HTML tags are used purely for visual presentation.

• On certain pages, information is not properly structured with headings (h1, h2, etc.).

• Some lists are not marked up as lists.

• Some quotes are not tagged as such.

• Visual layout is sometimes built using HTML instead of CSS.

• Some information disappears or becomes unreadable when CSS is disabled.

• Certain non-obvious links are not visually emphasized through sufficient color contrast or focus/hover changes.

• Some pages lack a “skip to content” link.

• Some downloadable office documents are not accessible and lack alternatives.

• Some cryptic content (ASCII art, emoticons, symbolic syntax) lacks accessible equivalents.

Disproportionate Burden Exemptions

No exemptions identified.

Content Not Subject to Accessibility Requirements

No content is excluded from the accessibility requirements.

Preparation of This Accessibility Statement

This statement was prepared on September 1, 2025.

Technologies used to build the website:

• HTML 5 

• CSS 3 

• JavaScript 

Testing Environment

The web pages were tested using the following combinations of browsers and screen readers:

• NVDA with Google Chrome

• Firefox

Accessibility Evaluation Tools

• Web Developer Toolbar
• WCAG Contrast checker
• Taba11y
• Axe dev tool – Web Accessibility Testing
• Assistant RGAA
• PDF Accessibility Checker (PAC) 2024

Pages Tested for Compliance

• Accueil
• Mentions Légales
• Accessibilité
• Contact
• Plan du site
• Politique cookies
• Recherche
• Paramètres cookies
• FDJ UNITED en bref
• Fondation FDJ UNITED
• Patrimoine
• Publications et résultats
• Lettre aux actionnaires n°11
• Lettre aux actionnaires archives

Feedback and Contact

If you encounter any difficulty accessing content or services, you can contact us to request an accessible alternative or obtain the content in another format.

• Chatbot / Customer Service: available directly in the FAQ

• Telephone: 0 969 36 60 60

• Elioz Connect 

Remedies

This procedure should be used in the following case:

You have reported an accessibility issue that prevents access to content or one of the portal’s services, and you have not received a satisfactory response.

• Write to the Defender of Rights 

• Contact the regional delegate of the Defender of Rights (french)

• Send a letter by post (free of charge, no postage required):
  Défenseur des droits
  Libre réponse 71120
  75342 Paris CEDEX 07